Privacy Policy

LoboGeek, whose digital address is the website www.lobogeek.mx, is responsible for the use and protection of the personal data you provide to us, and hereby informs you of the following. LoboGeek is based in Mexico, and this Privacy Policy is governed by Mexican personal data protection law.

Updates to this Privacy Policy

Any changes to this Privacy Policy will be posted on LoboGeek's official website, in the corresponding section. Continued use of our services after such changes are posted constitutes acceptance of them. We recommend reviewing this section periodically to stay informed.

Information we collect

LoboGeek may collect personal information when the user:

  • Fills out contact forms on our website.
  • Contacts us by email.
  • Interacts with our services, campaigns or content.
  • Takes part in surveys, promotions or informational subscriptions.

The personal data we may collect includes, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • Any additional contact information provided voluntarily
  • Browsing and on-site behavior data

How we obtain your data

Personal data is obtained directly when the user voluntarily provides it through forms, emails, messages, phone calls, online chats or any other contact channel made available by LoboGeek.

Purpose of data use

The information collected will be used to:

  • Identify the user.
  • Follow up on requests for information or quotes.
  • Provide services and support.
  • Maintain direct communication related to our products or services.
  • Send relevant information, promotions or news, provided the user has authorized it.
  • Improve the browsing experience and the quality of our services.

Limiting the use and disclosure of information

If the user wishes to limit the use or disclosure of their personal data, they may request it at any time by emailing: [email protected]

In addition, in every promotional communication sent by LoboGeek, the user may request to be excluded from future communications.

Minors

Our services are intended only for adults. LoboGeek does not knowingly collect personal information from anyone under 18 years of age. If we find that data from a minor has been provided, it will be deleted immediately.

Confidentiality and information security

LoboGeek adopts reasonable technical, administrative and organizational measures to protect personal information against loss, misuse, unauthorized access, alteration or destruction.

Access to personal data is restricted to authorized personnel who need that information to perform their duties. All employees and service providers are required to keep the data confidential.

AI-powered chat assistant

Our website includes a chat assistant that uses artificial intelligence to respond to your messages and help you submit your request. To do this, the content of the conversation is processed through artificial intelligence technology providers, such as OpenAI, whose servers may be located outside Mexico. These providers act solely on behalf of LoboGeek and do not use your information for their own purposes.

We keep the conversation and any data you share in it (for example, your name, phone number and project details) in order to follow up on your request, for as long as needed to assist you, unless you request its deletion earlier by writing to [email protected].

Please do not share sensitive data, banking information or passwords in the chat.

Data transfers

LoboGeek does not sell, rent or transfer personal data to unrelated third parties, unless there is a legal obligation or the express consent of the data owner. However, data may be shared with technology service providers that support the operation of the website, including artificial intelligence and email delivery providers, some of which may process the information outside Mexico, always under strict confidentiality agreements.

Use of cookies

Our website may use cookies and similar technologies to improve the user experience, analyze traffic and personalize content. These technologies do not directly collect sensitive personal information.

Users can set their browser to accept or reject cookies. However, disabling them may affect how some sections of the site work.

LoboGeek may use analytics tools such as Google Analytics to collect statistical information about how the website is used. Users can disable these features in their browser settings or through Google's official add-ons.

ARCO Rights (Access, Rectification, Cancellation and Opposition)

Under Mexican law, the owner of the personal data has the right to:

  • Access their personal data.
  • Request the correction of inaccurate information.
  • Request the deletion of their data.
  • Object to the processing of their data for specific purposes.
  • Revoke any consent given.

To exercise any of these rights, the user must send a request to: [email protected], clearly stating the right they wish to exercise and providing the information needed to verify their identity.

Contact

If you have any questions about this Privacy Policy or about how your personal information is handled, you can reach us through:

LoboGeek reaffirms its commitment to protecting its users' personal information with the same level of care it uses to safeguard its own confidential information.

Last updated: September 18, 2026.